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Intuit

Find missing license or product number

Installation numbers (license number, product number or key codes) are required when installing QuickBooks Desktop . This article will help you find and validate your installation numbers.

Locate your installation numbers

Your installation numbers can be found in one of the following:

  • The original product packaging - The license and product numbers are on a scratch-off sticker located next to the UPC code.User-added image
  • The confirmation email you received when you purchased the product from Intuit.
  • The computer where you originally installed the product.
    1. Start the installation program by inserting the CD into the CD-ROM drive. The installation program should begin automatically.
    2. Select Reinstall.
    3. Write down the numbers that appear in the License and Product Number window and choose Cancel.
  • The fulfillment email you received when the latest version of QuickBooks was launched, if you subscribe to a monthly or annual product subscription (applies to Canada only).

If you cannot locate your installation numbers:

Select Contact Us and choose your product for the correct number to call.

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