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Intuit

Fix error QBWC1039

Learn how to fix error QBWC1039 in QuickBooks Desktop.

You might see this error when you connect an app to QuickBooks Desktop using Web Connector. This happens for varied reasons. But don’t worry, we’ll help you fix it. Follow the steps based on the specific error message you see.

QBWC1039: If the QuickBooks company data file is not open…

Error connecting to QuickBooks was If the QuickBooks company data file is not open, a call to the BeginSession method must include the name of the data file

This happens when:

  • You renamed your company file, moved it to a different location, or it doesn’t work with the third-party app.
  • QuickBooks Web Connector isn't configured to run when QuickBooks is closed.

What you should do

If you renamed or moved your company file

After you’re done, you may need to contact your app’s support team and ask them to update their file location to match yours.

If you haven't already, configure Web Connector to run when QuickBooks is closed

  1. Sign in to QuickBooks as the Admin user.
  2. If QuickBooks is on Multi-user mode, go to the File menu, then select Switch to Single-user Mode.
  3. From the Edit menu, select Preferences.
  4. Select Integrated Applications, and then select the Company Preferences tab.
  5. Select the third-party app.
  6. Select Properties.
  7. Check Allow this application to log in automatically.
  8. In the Authorization window, select YES.
  9. Select User to log in, then OK.

QBWC1039: This application does not have permission to access the QuickBooks company data file…

Error connecting to QuickBooks. Error message received from QuickBooks was This application does not have permission to access this QuickBooks company data file. The QuickBooks administrator can grant access permission through the Integrated Application Preferences

This happens if the Quickbooks Administrator hasn’t allowed access to the third-party app.

What you should do

Note: If you're not an Admin, ask the QuickBooks Admin to follow these steps.

  1. Sign in to QuickBooks as the Admin user.
  2. If QuickBooks is on Multi-user mode, go to the File menu, then select Switch to Single-user Mode.
  3. From the Edit menu, select Preferences.
  4. Select Integrated Applications, and then select the Company Preferences tab.
  5. Uncheck the box for Don’t allow any applications to access this company file.
  6. In the SDK App Authorization pop-up, select Yes.
  7. Check your third-party application to allow access.
  8. Select OK.

QBWC1039: Unique OwnerID/FileID pair value required

Unique OwnerIDFileID pair value required

This happens if the app is already on QuickBooks and you’re trying to add it again.

What you should do

  1. Open your QuickBooks Desktop.
  2. Download the CP3 tool, then select Open.
  3. Choose Select file, then search for your QWC file. This will put the file in the Enter QBWC file Location. Then select Open.
  4. Select Remove Stamp.
  5. In the QuickBooks Application Certificate pop-up, select Yes and then Continue.
  6. On the Access Confirmation window, select Done.
  7. Follow the instructions, and then select OK.
  8. You’ll get a confirmation that the Owner ID has been removed. Select OK.

Close the CP3 tool and re-add your third-party app.

QBWC1039: Unable to add FileID to company file for this Application

Unable to add FileID to company file for this Application

This happens if you tried adding an app too many times. The application should only be added once on one location.

To fix this, get in touch with us.

Need more help?

Check out these troubleshooting steps for other Web Connector errors.

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