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Glance Resources For Agents

Glance Training Job Aid

Includes:

  • agent steps to initiate a sesssion
  • customer steps to join a session
  • remote control and gestuing steps
  • ending the session


Supporting Customers With Glance

Includes:

  • benefits of glance
  • install Panorama Client
  • logging in and starting a session
  • customer experience
  • cautions

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