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How to check for folder permissions

Description

Occurrences:

  • ProFile is unable to write to folder to save a return, PDF or the .TAX file for EFILE
  • Access denied
  • Cannot write to disk
  • Red X on the efile window without an error

  • Go to the location where the ProFile returns are saved

Hint: go to the Options menu, choose Environment and click on the File tab and see the address

  • Right click on the root folder and choose Properties

  • Click on the Security Tab and then Edit?

  • Under Group or user names, select each name/group listed and ensure that Full control is selected under permissions.
  • Click OK
  • Click OK again
  • Retry saving the files.

Note: some security settings can only be changed by the network admistrator.

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