Showing results for 
Search instead for 
Did you mean: 
Created with Sketch. Click here to learn more about upcoming webinars for ProFile.
Created with Sketch. Watch the recording of our ProFile eSignature Feature Demo.
ProFile Help

How to check for folder permissions



  • ProFile is unable to write to folder to save a return, PDF or the .TAX file for EFILE
  • Access denied
  • Cannot write to disk
  • Red X on the efile window without an error

  • Go to the location where the ProFile returns are saved

Hint: go to the Options menu, choose Environment and click on the File tab and see the address

  • Right click on the root folder and choose Properties

  • Click on the Security Tab and then Edit?

  • Under Group or user names, select each name/group listed and ensure that Full control is selected under permissions.
  • Click OK
  • Click OK again
  • Retry saving the files.

Note: some security settings can only be changed by the network admistrator.

Get in touch with other Accountants

Follow us on Twitter and Like us on Facebook


Was this helpful?

You must sign in to vote, reply, or post