Learn what to do if you ended your subscription and want to start using your existing account again.
If you decide to resubscribe within one year, you can use the same account and keep using all your existing accounting info.
We hold on to your accounting info for one year after you cancel, just in case you want to come back. Simply sign in to QuickBooks Self-Employed within one year, pay for your subscription, and pick up where you left off.
Note: We delete your accounting info after one year. You can still resubscribe with the same sign-in info. However, your accounting data won't be there.
On a web browser
Sign in to QuickBooks Self-Employed. You should get the option to resubscribe as soon as you sign in. If you don't, follow these steps to resubscribe:
- Sign in to QuickBooks Self-Employed.
- Select the Profile icon, then select Billing info.
- Select Subscribe.
- Review your billing and payment info.
- Select Subscribe.
We'll email you a confirmation with your order details.
On an iPhone or iPad (iOS)
- Sign in to QuickBooks Self-Employed app.
- Select the Profile icon.
- Select Settings.
- Select Subscription.
- Review the subscription options. Then select Subscribe now.
Follow the steps for your app store and confirm.
We'll email you a confirmation with your order details. You'll also get a confirmation from the app store.
On an Android phone or tablet
- Sign in to QuickBooks Self-Employed.
- Select the menu ☰ icon.
- Select Subscription.
- Review the subscription options. Then select Subscribe now.
Follow the steps for your app store (Google Play) and confirm.
We'll email you a confirmation with your order details. You'll also get a confirmation from the app store.
Important: When you subscribe through the mobile app, your app store account is billed. That means your billing is handled by Apple's App Store or Google Play, not directly through QuickBooks Self-Employed. The email addresses you use for billing and to sign in to QuickBooks may be different. Learn more about updating your billing info in QuickBooks Self-Employed.
Fix subscription issues
If you recently cancelled your subscription and don't see the option to resubscribe, it's possible that the cancellation is still pending. If that's the case, you'll still have access to your account until your next billing cycle. At that point, your subscription will be fully cancelled, and you can resubscribe.
If you're unsure whether your subscription is cancelled or how long you'll have access, contact our support team.