cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Created with Sketch. Register for our live webinar to learn more about the ProFile TY20 Release Notes.
Highlighted
Intuit

I get an error message when I try to open my file

Description

Why do I get an error message when I try to open my file?

 

If one of the following error messages displays when you open a file, it could mean the file is corrupted. You may not be able to retrieve the file.

  • Stream read error
  • Range check error
  • Out of memory while expanding memory stream

Try to resolve this problem by proceeding as follows:

  1. Go to Options > Environment > File.
    Select File Verification.
    If this option is already checked, you may be able to recover your file.

    SL_FV

    Contact our technical support if further assistance is required.

 

Was this helpful?

You must sign in to vote, reply, or post