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Intuit

ProFile customers encounter a “No valid slips” error when trying to transmit a cancelled T4 or T5 slip

Issue

When trying to transmit a cancelled T4 or T5 slip to CRA, the following error displays:

PCG_L3Qvhh5IA_1.JPG

The error reads, “No valid slips for T5” or “No valid slips for T4”.

Resolution

Review our support article Transmitting an amended or cancelled slip via the FX module for the correct process to submit a cancelled slip to CRA.

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