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Intuit

ProFile Icons/Tooltips don't display in Windows Explorer 64-bit

Issue

ProFile icons/Tooltips do not display in Windows Explorer 64-bit. This happens because the GPShell.dll file is a 32-bit DLL and Windows Explorer is a 64-bit application that is looking at the 64-bit registry for the icon information. 

Workaround

Modify the ProReg.exe file to register the GPShell in the registry redirector so that Windows Explorer 64-bit can read the GPShell information.

This process is found in the following article:

How to run Proreg to repair ProFile Modules

This issue will be corrected in a future release.
 

 

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