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Intuit

ProFile is hanging at the point of connecting to CRA

Issue

ProFile hangs at the point of connecting to CRA.

When trying to EFILE, Internet File or NetFile, the EFILE Session window does not respond after some time:

The error reads: "EFILE Session (Not Responding)"

Normally, the transmission window will establish a connection with CRA or RQ within a few seconds, even if it displays a "Not Responding" message.

Resolution

Refer to the article "Receiving 'Webservice Unavailable' error when EFILE, NetFile, or transmit return" to pursue a resolution.
 

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