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ProFile not carrying forward the dependent's return from Cantax

SOLVEDby IntuitUpdated 1 year ago

The dependent's return is being omitted when carrying forward a family Cantax return. Only the spouse's returns are being carried forward correctly.

This issue affects the T1/TP1 module.

Resolution

1. Open the Cantax application.
2. Open the return by selecting the taxpayer's name in the top-right corner's drop-down menu.

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3. Open the dependent's form.
4. Identify the question Process dependent's return together? in the Dependant Information section.

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5. Click in the box to confirm the processing of the returns together. A confirmation box displays.

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6. Click the OK button; the dependent's file is saved to a new file and can now be carried forward into ProFile.

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