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ProFile is not printing Jackets Forms or Schedules correctly


When printing a return from ProFile, some Forms, Schedules or Jackets are missing a page or not printing correctly.

How to correct print settings in ProFile:

In ProFile, go to File > Print Setup 

  • If the previous year's settings are working, then select the previous module, check the following settings; Margins, Font Scaling, Position and duplexing.  
  • Ensure the settings are the same for the current year.
  • In most cases, selecting "Always Use Default Windows Printer" at the top, and selecting from Positioning and duplexing: Center Horizontally, Size to fit page, and Use printer duplex settings, may resolve most issues.


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