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ProFile users encounter a "Catastrophic failure" error

Issue

ProFile users encounter a "Catastrophic failure" error message:

The address code contained in the error can vary; common examples include 0x8000FFFF, 0x80072EE7, 0x8DE00005, and 0x800CCC0F. In some instances there is no address code displayed.

This error is a result of a failed component between ProFile and Windows.

Resolution

Repair the Windows C++ components.

Run a repair on ProFile.

If the above actions do not resolve the issue, perform a clean uninstall/reinstall of ProFile.

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