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Intuit

ProFile users encounter a "The module for this taxation year is not available on your system" error message

Issue

When attempting to open a T2 return, the following error appears:

The error reads: "The module for this taxation year is not available on your system."

Error Cause

This error occurs if the beginning of a corporation's taxation year is prior to the T2 module that was generated by the software:

Resolution

After a fresh installation or repair of ProFile, 2004 and older modules have to be downloaded and updated.

  1. Select the Check for Updates option under the Online menu in the top toolbar.
  2. Navigate to the backup folder and find the file name.
  3. Open the backup file and, if working, save again over the original.

ProFile cannot read the registry modules backwards. If no backup file is available the affected tax return will have to be re-created.

 

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