cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Created with Sketch. Register for our live webinar to learn more about the ProFile TY20 Release Notes.
Highlighted
Intuit

Receiving a Security Warning when trying to open or create a new return

Description

Receiving a Security Warning when trying to open or create a new return

This is occurring due to security settings on the network, and because of a UNC path system setup. For some specific modules and/or tax years the resources may have been moved outside of the default location where the *.dll files are stored, and there are new GRS files linked to that *.dll file to resolve out of memory issues.

Go to Control Panel > internet Options > Security
Select Local Intranet
Click on Sites, and uncheck "Automatically detect Intranet network"
Then click on both:
"Include all local (intranet) sites not listed in other zones"
And
"Include all network paths (UNCs)"
Once completed follow the following steps:
Delete the Workstation install icon
Map the ProFile location rather than using a UNC path system, and then reinstall the Workstation install file as the administrator.

Get in touch with other Accountants

Follow us on Twitter and Like us on Facebook

       

Was this helpful?

You must sign in to vote, reply, or post