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Receiving error "External exception E0434352" when using Auto-fill my Return (AFR)

Issue

ProFile generates the error "External exception E0434352" when attempting an Auto-fill my Return (AFR) for a T1 return.

 Resolution

To resolve this error, change the default web browser to Internet Explorer:

User-added image
1. Exit ProFile.

2. Open the Windows "Control Panel".

3. In the top right corner, enter the search term "default programs"

4. Select the "Default Programs" option from the search results.

5. Click on the "Set your default programs" option.

6. Select the "Internet Explorer" option.

7. Click on "Set this program as default" option.

8. Click the "OK" button.

The error should no longer occur.

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