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ProFile Help

Receiving Webservice Unavailable error when trying to EFILE with Kaspersky anti-virus



Currently, Kaspersky is blocking ProFile from efiling, causing the software to receive a Webservice Unavailable error. It is recommended that ProFile be added as an exception to Kaspersky.

Related: How to create exclusion rules on Kaspersky

There is, however, a ?System Watcher? setting in Kaspersky that also has to be disabled in order for ProFile to EFILE.

Related: Disabling ?System Watcher? setting

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