1. Exit ProFile.
2. Download the latest full version of ProFile from the download page. Select the save option when prompted; do not choose the run option.
For browser-specific instructions on how to download the full ProFile version, click here.
3. Right-click on the gpsetup.exe icon after it has been downloaded and select the Run as Administrator option. This will repair any corrupt components in the software.
4. Relaunch ProFile.