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ProFile Help

S100 Notes are erased when re-opening an existing T2 return in 2017 T2 R1 release


Existing content within the S100 Notes does not display when opening a T2 return. Existing notes are present in the form but an issue prevents them from being visible.


! Entering new information in the S100 overwrites existing notes.

! Saving the S100 Notes after opening - even without entering new information - erases existing notes.


This issue will be fixed in the next ProFile release.

We recommend that customers wait for the fix before filing any returns.

If a return with S100notes needs to be filed immediately, do not close and re-open the file. Instead, re-enter the notes and save the file prior to filing.

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