When using the File -> Open functionality in ProFile, icons for the returns are showing as blank rectangles.
- Close ProFile and minimize all open applications (Windows key + M).
- Right-click on the ProFile icon on the desktop and choose Open file location.
- Double-click on the program ProReg.exe to start the ProFile module registration utility.
- Uncheck the gpshell.dll option.
- Click on the red X (top-right corner) to exit.
- Restart ProFile.