If the "short date" format used by a preparer when generating the XML file for a T3 return does not follow the Windows default setting, the XML file fails to generate.
What to Know
The default Windows for the "short date" setting follows a specific format, depending on which Windows operation system is installed.
If the preparer uses a different short date format than the default, the XML file for the T3 return fails to generate.
The issue does not occur when generating other XML files (e.g. for T3 slips or FX files).
Preparers should set the short date format to the Windows default ; the format depends on the operating system being used.
This issue will be resolved in a future release of ProFile.