ProConnect HelpProfile HelpIntuit

Turbo Tax Business Incorporated "Feature transfer error (CoreFiles)” error

SOLVEDby IntuitUpdated July 25, 2023

Issue

The system cannot find the file specified when trying to install Turbo Tax Business Incorporated.

Resolution

For Turbo Tax Business Incorporated to access its online features (for example, auto updates, EFILE, etc.) exceptions must be created for antivirus software designed to protect computers. The exception allows Turbo Tax Business Incorporated to function properly while still ensuring a secure computer.

Review your antivirus software's list of exceptions: due to the different software suppliers, versions, and licenses you may need to contact your supplier or research online on how to review and/or create exceptions.

Tip: If the Windows Firewall is deactivated, it is likely there is an antivirus software controlling the firewall or a hardware firewall is in place. Only the network administrator can make changes to a hardware firewall.

Was this helpful?

You must sign in to vote, reply, or post
ProFile Tax

Sign in for the best experience

Ask questions, get answers, and join our large community of Profile users.