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Using the Print button causes ProFile to crash

Issue

The “Print 1” button in ProFile causes the program to crash and issue an error message:

User-added image

This issue was detected in ProFile release 2017.6.0.

This issue affects all modules.

Workaround

There are two options to print the form:

Option 1

Right-click on the form and select the “Print form” option from the menu; this workaround prints the form to the default Windows printer:

User-added image

Option 2

1. Select the “Print…” option from the “File” drop-down menu in the top toolbar.

2. Manually select the form to print.

This workaround prints the form to the printer designated in ProFile print setup.

Resolution

A patch is being developed to resolve this issue.

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