Error: ProFile failed to create the PDF files

This error can occur if the PDF is open in another application, such as a web browser, another app, a PDF viewer, etc.

Windows 10 users should also check additional desktops and ensure that the PDF is not open in another desktop.

This error is generated when no forms are selected from the Form Selection window.

1. Go to the File menu and choose Print/Email PDF.
2. Ensure that Advanced is selected.
3. Under Print Details, ensure that a set is selected.
4. Under Find Form, ensure that forms are also selected.

If all the forms are selected and you continue to see the error:

1. Go to the Control Panel.
2. Type Devices in the search bar on the top right-hand corner.
3. Click on Devices and Printers.

4. Right-click ProFile PDF Export.
5. From the menu, choose Printer Properties.

6. Select the Ports tab and ensure that Nul is selected.