Set up QuickBooks Web Connector

Find out what Web Connector is and how to set it up in QuickBooks Desktop.

Web Connector gives you one place to set up and manage your connected apps. Connected apps will show all the apps you set up with QuickBooks.

Note the following before installing the Web connector:

• Web connector can only be installed where the file is locally saved.
• Contact the third party for the recommended version of Web connector.
• If no .qwc file is saved locally contact the third party to download.

Step 1: Install QuickBooks Web Connector

Here’s how to install Web Connector:

1. Close QuickBooks Desktop completely.
2. Go to the Intuit Developer site and download the latest Web Connector version.
3. Right-click the QBWebConnector2_R30_xxxxx zip file, then select Extract All.
4. In the extracted folder, right-click the QBWebConnectorInstaller.exe file, then select Run as Administrator.
5. Follow the prompts to complete the installation.
6. Select Allow devices to make changes to your computer, then select Next.
7. In the License Agreement page, select I accept the terms in the license agreement, then select Next.
8. In the Ready to Install Program page, select Install.
9. Select Finish.

Note: If the latest version doesn’t install, you can download an older version listed on the page.

If you get an error after you install Web Connector

If you get an error, you can uninstall and reinstall the web connector.

1. On your keyboard, press Windows+R.
2. In the Run window, enter control panel and select OK.
3. Select Uninstall a program.
4. Select Web Connector, then Uninstall. If you can't find QuickBooks Web Connector in control panel, delete the QBWebConnector folder in these locations:
   • C:\Program Files(x86)\Common Files\Intuit\QuickBooks\
   • C:\Program Files\Common Files\Intuit\QuickBooks\
5. Install Web Connector.

If the error persists, learn how to fix common web connector errors.

Step 2: Set up Web Connector

Add an app

If you have your .qwc file from your third-party web app, you can connect it to QuickBooks.

1. Go to Start and search for Web Connector.
2. Open Web Connector.
3. Go to File and select Add an Application.
4. Browse to the .qwc file you downloaded from your app's website.
5. Select Open.

Manage an app

1. Go to Start and search for Web Connector.
2. Open Web Connector
3. Select the box next to the app you want to update.
4. Select Update Selected.

Delete an app

You can delete an app you no longer use from Web Connector. Once you delete the app, the data exchange won't work with QuickBooks Desktop. There are 2 steps to delete an app.

Step 1: Delete the app from Web Connector

Important: Do not skip this step. Apps will get stuck in Web Connector if you delete them from the QuickBooks preferences first.

1. Open QuickBooks and sign in to the company file where the app is connected as the admin.
2. Go to File and select Manage web apps.
3. Select the app to remove and select Remove.

Once you see the confirmation screen that the app is removed, continue to step 2.

Step 2: Delete the app from the QuickBooks Preferences

1. Go to Edit, then Preferences, and then Integrated Applications.
2. Select Company preferences.  
3. Select the app you want to remove, select Remove, and then OK.
4. Open Web Connector and go to Connected Apps.
5. If the app you removed from Integrated Applications is listed, select Remove next to it.