Close your QuickBooks Time account

Learn how to cancel your QuickBooks Time subscription.

Note: If you have QuickBooks Online, cancel your QuickBooks Time add on in QuickBooks Online.

Cancel your subscription

When you cancel your subscription:

• Your payment information will be immediately deleted.
• All reports and exports will be disabled.
• Your timesheets and other account information will be preserved and may be accessed again by renewing your subscription.

Before cancelling your subscription, you can contact us so we can resolve any issues you've encountered, or to cancel your account:

1. In QuickBooks Time, select your Profile, then Billing and Subscription.
2. Select Cancel, then select Continue to cancel.
3. A confirmation email will be sent once the cancellation is complete.

If you need help cancelling your account, call us at 1-888-899-2363.