Showing results for 
Search instead for 
Did you mean: 
Created with Sketch. Need to update your account details or payment information for QuickBooks Desktop? Click here for our step-by-step guide.
Created with Sketch. Need help running payroll? Watch our video or read the guide in our Product Tutorial.
Created with Sketch. Learn how to create and match bank rules in our video guide.
Created with Sketch. Get help with your T4A and T5018 forms.

Unlock QuickBooks Time timesheets exported to QuickBooks

QuickBooks Time places a “lock” on timesheets when they are exported to QuickBooks to tell the system not to export them again. If you need to edit or delete a timesheet in QuickBooks Time, use the Unlock Exported Time tool.


  • This feature is still in Beta and is not yet available in all accounts. If you do not see this option, please reach out to QuickBooks Time Support to help you unlock time.
  • This is only available for QuickBooks Online and QuickBooks Desktop integrations.
  • Time can only be unlocked up to 90 days in the past.
  • QuickBooks Desktop only: Before re-exporting time, delete the timesheets from QuickBooks Weekly Timesheets to prevent duplication.
  • If you don’t want to re-export the timesheets, reach out to QuickBooks Time support to re-lock those timesheets.

How to unlock time:

  1. In QuickBooks Time, go to the QuickBooks dropdown and select Unlock Exported Time.
  2. Choose a Start Date and an End Date.
  3. Select All employees and choose individuals, groups of employees, or all employees to unlock time for.
  4. The timesheets that will be unlocked are displayed for reference. Select Unlock Timesheets.
  5. In the notice that displays, select Confirm unlock.
  6. Go to Approvals and choose the same date range and employees you chose to unlock.
  7. Select Unapprove for each employee. (See: How to Unapprove Timesheets)
  8. In the Approvals Report, Time Entries > Timesheets, or anywhere you can edit time, make your desired changes. (See: How To Edit or Delete a Timesheet)
  9. Go to Approvals and re-approve the timesheets. (See: How to Approve Timesheets)
  10. Re-export the timesheets:

Was this helpful?

You must sign in to vote, reply, or post