If you're having trouble activating your software with a current license, follow the steps below.
Activate your license
- Update ProFile by opening the Online menu and selecting Check for updates.
- From the menu, select Internet Explorer > Tools > Internet Options > Click Advance > Security.
- Select Use SSL 2.0 and Use SSL 3.0.
- Ensure that the TLS 1.2 box is checked.
- From the menu, select Tools > Compatibility View Setting > Display all websites in Compatibility View.
You should now be able to activate your license.