Am trying to update my phone number but I can't because because I don't have the old number anymore

Welcome to the Community. Since you no longer have access to your phone number, you must verify your identity by submitting a photo of a valid ID or using your email address to recover your account.

Here's how:

1. Sign in to the Intuit Account Manager.
2. Select the Sign in & security menu.
3. Select the User ID, Email address, Password, or Phone section.
4. Make your changes.
5. When you're done, select Save.

To send a photo for verification, please use this form for account recovery.

For more information about how to update your contact information, check out this article: Update or change your user ID, password, email address, or phone number.

Post a reply below if you have other QuickBooks-related questions.