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Level 1

Asking for closing password when there is none

I have Quickbooks installed on two computers. The main computer is running on Windows 7. I recently upgraded the second computer to Windows 10 and reinstalled Quickbooks. On this computer whenever the second user tries to enter a sales order he gets

the window asking for a closing date password. There is no closing date password set. I re-installed Quickbooks but it is still happening.

The version of Quickbooks that I am using is Accountant Edition 2019

Please provide a work around solution.

Solved
Best answer 12-08-2019

Best Answers
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Level 1

Asking for closing password when there is none

I found my answer on another post. It was the date format that was used in Windows 10. It's different than the format in Windows 7. Once that was changed I no longer got the message.

View solution in original post

2 Comments
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Level 6

Asking for closing password when there is none

Run the Verify/Rebuild Data. If it found nothing and the problem still persists, open your data file on trial license of Pro 2020 to isolate the problem. 

Highlighted
Level 1

Asking for closing password when there is none

I found my answer on another post. It was the date format that was used in Windows 10. It's different than the format in Windows 7. Once that was changed I no longer got the message.

View solution in original post