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Level 1

Can I access my supplier’s balance on the app somehow? I have QuickBooks Online and just downloaded the app, but it does not show me my suppliers balance or bills.

 
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QuickBooks Team

Can I access my supplier’s balance on the app somehow? I have QuickBooks Online and just downloaded the app, but it does not show me my suppliers balance or bills.

Hello info1356,

 

I'm glad to hear that you're benefiting from the QuickBooks Online mobile app for your on-the-go work. The app offers a more streamlined perspective compared to what you'll see in the browser, but we know there are some key areas you'd like access to even in that environment. I'd be happy to show you where to find suppliers in the mobile app and can go over the bills portion of their transactions.

 

Finding your list of suppliers in the QuickBooks Online mobile app is just a few steps. The first step to take is pulling up the main menu in the app. For the iOS app, it's a three-lined menu at the bottom of the screen. For the Android app, tap the three-lined menu in the upper left. In the iOS app, switching to the All section will give you the option to see Suppliers. In the Android app menu, look for Vendors.

 

There, you'll be able to select the supplier to see their expense or cheque transactions. The app doesn't currently show you bills, just like it doesn't give you the option to create a bill. To see these kinds of transactions and create them, please use a browser or the app for Windows or Mac. Here's an article that goes over that if you need it: Enter and pay bills

 

This is a great opportunity for feedback, which you can leave by navigating to the settings or help section of the app. It may look like a small question mark icon somewhere on the screen. There, click App Feedback, and then you can type and send off what you'd like to see the product developers implement in the program.

 

I hope that helps clear this up. Don't hesitate to reach out if you have more questions. :)