Hi useraccounts9,
Welcome to the community family! Your number was removed from your post to keep your information private. @lashedlifter summarized how to schedule a callback, but I want to make sure you have all of our available options to reach out to support just in case.
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
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I hope this helps! Have a great day.