can't access any of our lists to be selected from drop menus on forms. the list are all still there but show as blank in all the forms when we try to enter transactions?

To help narrow down why your dropdown lists are appearing blank on forms, let’s try opening your account in an incognito window or switching to a different browser. This can help rule out any issues caused by cached data, stored settings, or browser extensions.

If the problem persists, I recommend contacting our Live Support team. They’ll be able to take a closer look at what’s causing this unusual behavior across your account and work with you on a resolution.
 

Feel free to add a reply below if you have other concerns.