Need to update your account details or payment information for QuickBooks Desktop? Click here for our step-by-step guide.
Need help running payroll?Watch our video or read the guide in our Product Tutorial.
QuickBooks offers a versatile Banking module which helps you stay organized with your work. It's vital you're able to work with all your transactions so you can streamline your work and save time. Don't worry, I'll be happy to give you a hand from here.
Based on what you've described, I recommend manually updating your bank transactions by clicking Update from the Banking menu. If this doesn't bring up the latest transactions, I suggest clearing cache and cookies on your browser. Clearing cache and cookies helps with fixing most browser issues. You can do this by following the steps in this article: Clear Cache and Cookies.
If you're getting errors, here's a list with the bank errors and how to fix them:
Give this a try and let me know how you make out in the comments below. Otherwise, you're more than welcome to contact our support team so they can take a closer look at your account and assist. Here are the contact details:
Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.