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Level 1

Convert from Enterprise to QB Pro 2019

I have a set of books being kept on QuickBooks Enterprise Solutions 14.0.  I would like to transfer the books to QuickBooks Pro 2019.  Is this possible?

13 Comments
Level 12

Re: Convert from Enterprise to QB Pro 2019

Yes it is possible but not by you. You need a third party to convert your data. @Anonymous can help you with that. I am sure there may be others but Big Red Consulting is a trusted and wise All-star here (I get no referral fees and am not affiliated, in fact once a football season we lock horns)

Anonymous
Not applicable

Re: Convert from Enterprise to QB Pro 2019

Thanks @john-pero

Yes, we can convert your data for you.

Our BRC Enterprise to Pro/Premier Conversion Service  will convert all of the data in your file to Pro/Premier.  Because it's a complete conversion, you can pick up right where you left off in Enterprise with no need to fix  or reenter any data.

Level 1

Re: Convert from Enterprise to QB Premier 2019 - CANADA

Hello @john-pero !

Do you (or anyone else) know of a company that provides a conversion service like @Anonymous  but for Canada? I have already reached out to BRC and they would not recommend anyone that can do Canadian QB file conversions. We have 10 days until our current QB expires... getting desperate!!

QuickBooks Team

Re: Convert from Enterprise to QB Premier 2019 - CANADA

Hi Michael-Greyfair,

 

I'm with the Canadian support team and can help with answering this question. It's great to hear that you'd like to stick with QuickBooks's Desktop platform. Within the program itself, there isn't a way to go from QuickBooks Enterprise to QuickBooks Desktop Premier, but there are options apart from finding a third-party service that can do it for you.

 

Exporting lists from Enterprise to import into Premier will allow you to go from one to the other without completely starting from scratch. I'll link a few articles for you below so that you can familiarize yourself with the options.

Re-entering your transactions and opening balances into the Premier file will allow you to continue where you left off in Enterprise. If you used to use Premier before Enterprise, you can also consider restoring a back-up file if you have one as a starting point to build off of when re-entering the data you need.

 

The other option is to have our Data Services team convert the file for you. One of our phone agents can help you with this process and let you know more information about time-frames and any associated fees.

 

For an extra hand with doing exporting and importing or to have Data Services complete the conversion, get in touch with our phone support team at 1-877-772-9158. Pro and Premier agents are available 24/7 while Enterprise support is on hand from Monday to Friday between 9 a.m. and 8 p.m. ET. If you need a refresher on our support fees, check them out here: Intuit QuickBooks Desktop software support policies

 

Take care. Feel free to drop by the Canadian community next time you have questions. :)

Anonymous
Not applicable

Re: Convert from Enterprise to QB Premier 2019 - CANADA

@Michael-Greyfair ,

We may recommend a conversion service provider for your case. Their standard fee is $225 with a turnaround time within 6 hours (excluding holidays). Should you interest, PM me for details

Level 12

Re: Convert from Enterprise to QB Premier 2019 - CANADA

If QBO CA offered an export to QBDT-CA , which it does not, you could despite all warnings - export Enterprise to QBO and then in turn export QBO to QBDT but there is no such provided path

Level 1

Re: Convert from Enterprise to QB Premier 2019 - CANADA

Hello @LauraAB I am on the phone with support right now and they are telling me that the Data Services conversion is only available to US customers... Any ideas to convince them otherwise?
QuickBooks Team

Re: Convert from Enterprise to QB Premier 2019 - CANADA

Thanks for keeping me updated about this, @Michael-Greyfair.

 

I want to ensure you'll get pointed in the right direction in exporting and importing data.

 

The Data Services conversion is not only for US, it is also offered to Canada and UK. To get the best support that will guide you in importing your data, you'll need to reach back out to our Customer Care Team. Here's the link where you can contact them along with the operating hours: Contact the QuickBooks Desktop customer support team.

 

Also, to give you more details about the Data Services team, you may read through this article below to be familiar with the process that they'll be doing with your data: 

This should get you on track, Michael-Greyfair.

 

Please let me know how things turns out. I'll be around to help if you need further assistance. Take care!

Level 1

Re: Convert from Enterprise to QB Premier 2019 - CANADA

Hello @Anonymous I can't figure out how to PM you... can you please PM me first? Thanks! Michael
Level 1

Re: Convert from Enterprise to QB Premier 2019 - CANADA

Hello @BettyJaneB I appreciate your help, but I am going in circles here. You are the second authority in this community to tell me that Data Services will do this conversion. I have called QB Data Support so many times and they keep telling me that they can not convert my Canadian QB Enterprise file into a Canadian QB Premier file. And then they annoy the heck out of me by trying to sell me QB Online lol... every time! You pretty much said the same thing @LauraAB said to me. Could you (or anyone) please elaborate or give me some kind of fuel I can use when I talk to these people on the phone? They are not recognising any advice that I get from this community. And just keep repeating themselves and denying that this conversion is possible. Also, I am not having any luck navigating to the Canadian specific community that you are telling me to look up. I have 5 days until I get locked out of my QB... and probably get fired lol.... please help!! Thanks! Michael
QuickBooks Team

Re: Convert from Enterprise to QB Premier 2019 - CANADA

Hello again Michael,


Thanks for letting me know that you're still running into trouble with this. I've reached out to my team to get confirmation on this process since you're getting pushback. I know you have an upcoming deadline and will do what I can to get you a response before then.


So you have it as well, click the link to can get to the Canadian Community. You can also get there by clicking to change the flag in the upper right of the screen.


I'm here if you have more questions!

Anonymous
Not applicable

Re: Convert from Enterprise to QB Premier 2019 - CANADA

@Michael-Greyfair ,

Your have to enable it first on your members profile > private messenger setting.

 

Otherwise, please check directly to my company website and send your email. 

QuickBooks Team

Re: Convert from Enterprise to QB Premier 2019 - CANADA

Hi @Michael-Greyfair, Thanks for your patience while I've looking into this. I've confirmed with my team that data conversion for QuickBooks Desktop Enterprise to QuickBooks Desktop Premier is possible for Canadian company files with only a few restrictions. Once Data Services has a hold of your file, they'll be able to let you know if they're able to convert it or not. Regarding the push back you've seen up to this point, I've touched base with my team in an effort to ensure we're on the same page about this process. If you need anything else, I'll be here!