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lmaddox-davisona
Level 1

Do we still have to upload documents concerning the Fintrac update? My QBO didn't give me the option to upload any.

I used the link within my QBO to update the info. I entered in some info and then thought I was going to have the option to upload the specific documents they require and it didn't give me that option. It just said thank you and bascially closed

1 Comment 1
JoesemM
Moderator

Do we still have to upload documents concerning the Fintrac update? My QBO didn't give me the option to upload any.

Yes. You must still upload the documents for the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), Lmaddox. I'll share insights so you can continue to use the money movement services in QuickBooks.

 

Intuit will be sending you an email with a link that leads to an application where you can upload your document for the case. Make sure to check your emails, including the spam folder, for this link. You can also find access to the application via the in-product banner located at the top of the critical notice on your Payroll Overview page.

 

Please note that the deadline to submit all required documents and information is June 9, 2025. Failing to meet this deadline might result in the suspension of money movement services within your QuickBooks account. For more details, open this link: What you need to know about FINTRAC.

 

However, if you encounter any issues uploading documents or need further clarification, please contact our QuickBooks Support team. They offer tailored assistance that reflects your account specifics.  You can find their contact information in the article you mentioned about QuickBooks products or services.

 

I'll be sharing these resources that guide you in using the resolution center and when to record customer payments in QuickBooks:

 

 

If you have any additional questions about uploading documents or require more help with QuickBooks, please don't hesitate to reach out. I'm here to lend a hand.

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