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Hi, Geoffrey.
Thank you for bringing this to our attention. I understand how inconvenient it can be when your BMO credit card isn’t syncing properly, and I’d like to route you to the right direction to get this resolve.
Sometimes, syncing issues can occur due to technical reasons and may require deeper review. Since Community page is a public forum and has limited access, I recommend contacting our Technical Support Team. They have specialized tools and expertise to analyze the issue in greater detail and can provide timely updates on the situation. This ensures the problem is addressed as quickly as possible.
Here's how to contact:
1. Click the Help menu or the (?) icon in the upper-right corner of QBO.
2. Go to the Assistant tab.
3. Type "contact support" in the chat box and press Enter.
4. Provide a brief description of your concern and click Continue.
5. Choose your preferred option. Have us call you or Chat.
Please leave us a response if you have other questions or concerns.
Try opening your QBO account on any private/incognito browser.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here