To ensure your dropdown menus load correctly, try opening your account in an incognito or private window. You can also try a different browser. These steps help determine if the issue is caused by stored browser data or a specific configuration.
If the dropdowns still only show Add New after these steps, I recommend contacting our Live Support Team during their available hours, as they have the specialized tools needed to investigate this further.
If you have any further questions, feel free to comment below.
