Once a month a few of our employees get $50 added to their paycheques for a phone allowance. On our June 30 pay period, I made a mistake and added the $50 to the next line below it without my knowledge until I came back from vacation. She told me about it and when I checked my mistake, $526.84 came off of that employee's CPP instead of $126.84. Yikes!!! And I've paid the Current Source Deductions. Now what do I do?
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That's a great question, Diane.
If you overpaid your employee for CPP, you can fix this by doing an adjustment for the payroll liability within the company side and the employee. Here's how:
Adjust the payroll liabilities for the company
Adjust the payroll liabilities for the employee
That's a great question, Diane.
If you overpaid your employee for CPP, you can fix this by doing an adjustment for the payroll liability within the company side and the employee. Here's how:
Adjust the payroll liabilities for the company
Adjust the payroll liabilities for the employee
Hi Alta,
Making adjustments to your QuickBooks Online prior payroll information requires you to fill out what we call a Pay Edit Template. Once you fill this out, you can submit it to our Payroll Corrections team and we'll do all the heavy lifting for you behind the scenes.
To get your hands on a template, you can reach out to our phone support team at 855-253-1536 from Monday - Friday, 9am-8pm EST. You can also reach out to our Social Media team on Facebook or Twitter.
I hope this helps. Have a great day!