Hi Richyb, I understand how important it is to get this resolved seamlessly. Since the payroll tax overpayment has already been fixed at year-end, I recommend contacting our Live Support team again. They have the tools and expertise to guide you through removing the overpayment from QuickBooks and ensuring your records are fully aligned.
Please note that you’ll still need to contact the CRA or your provincial tax agency to request the refund. For further details, you can refer to this helpful article: Resolve a payroll tax overpayment.
I’ll keep this conversation available for any follow-up updates or questions.
