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spalmer2
Level 1

I am new and am trying to fix many months of errors. When I look at our May Rec the closing balance is $61,377.04 but when I try to rec for June it says open $61,312.04

I had to Unrec all of June so perhaps this created an issue?
1 Comment 1
LauraAB
QuickBooks Team

I am new and am trying to fix many months of errors. When I look at our May Rec the closing balance is $61,377.04 but when I try to rec for June it says open $61,312.04

Hello spalmer2,

 

Welcome to the QuickBooks Community. Undertaking correcting errors can be quite the task, and I want for you to be able to take care of the errors, including in reconciliations, as easily as possible. I'll help you out with this.

 

Beginning balance discrepancies can be caused by a number of things, such as edits made to reconciled transactions, transactions that were reconciled but have been deleted, and other such things. QuickBooks Online will prompt you about these kinds of discrepancies when you go to the reconcile screen to set up for the next month. You should have a prompt with a clickable link that shows you what's been changed in the account that you can review.

 

Having undone a reconciliation could be playing a role in this as well. You could consider undoing the reconciliations to the point where the numbers are lining up and then move forward again with the process. If you're not an accountant yourself, I recommend connecting with one first just to be sure that this won't cause more issues in the books.

 

Here are some articles that you can review for opening balance discrepancies and undoing reconciliations.

If you would like to work with an accountant and aren't one yourself or don't already have one, check out the My Accountant tab. There's an email invite field to bring your accountant on to the QuickBooks Online account as an accountant user, which gives them the tools to work with you in your books. This includes undoing reconciliations and reviewing your data. If you don't have an accountant yet, consider the Find a pro to help button. Clicking that takes you to our list of QuickBooks-certified accountants near you who can help in your books.

 

I hope this has been helpful!

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