It's great to see a new member here in the Community, Sarah. I appreciate you reaching out about managing team access levels in QuickBooks Online Accountant (QBOA). I understand you cannot adjust team access to client books, which is crucial for efficient practice management. I'm here to help you navigate this issue and find a solution for setting the right permissions for your team members.
To begin, let's ensure you are logged in as an admin or a user with full access permissions. If you don't have these permissions, you might not see the option to change team access levels.
To manage and change your team's access to clients' books, follow these steps:
- Navigate to the Team menu.
- Look for the team member and select Edit in the Action column.

- In the Access to clients section, click Edit client access.
- Choose or uncheck the client names checkboxes to grant or deny bookkeeping access for this team member.
- Once done, tap Save changes.

For more comprehensive information on modifying your team's admin access, please refer to this article: Change your team's admin access in QuickBooks Online Accountant.
Additionally, you can assign predefined or customized roles to team members, which allows you to control their access to specific features such as Sales, Expenses, or Payroll. For more information, check out this article: Add and manage your accounting team in QuickBooks Online Accountant.
I hope this information helps you effectively manage your team's access levels. If you have further questions or need additional assistance, please don’t hesitate to reply below. We’re here to help you optimize your QuickBooks experience.