Hi MEG15,
QuickBooks Online conveniently provides key information in the home Dashboard and Business performance center so you can have a clear view of the financial operations of your business. It's important to me that you can benefit from every feature we offer. I'll be happy to assist you with this.
I recommend starting by ensuring there are no bugs in the software due to a browser issue. To ensure your app or browser is running the program as designed, here are some troubleshooting steps to follow: Clear cache and cookies to fix issues when using QuickBooks Online
You can also navigate in a private/incognito window or use a different browser compatible with QuickBooks Online to resolve these kinds of situations. This article presents the complete list of supported browsers: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed
For more on QuickBooks Online Dashboard, feel free to check out this article: An introduction to the home dashboard
I hope this helps you get back on track! Don't hesitate to reach out if you have more questions.