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shelleyg
Level 1

I don't see the New Window option in Tools in My Menu in a new client file opened in 2026 in QBO Accountant. Is this option still available?

Where can I find New Window in Tools in QBO Accountant . It doesn't appear to be available in a new client file.

1 Comment 1
BonJulius_G
QuickBooks Team

I don't see the New Window option in Tools in My Menu in a new client file opened in 2026 in QBO Accountant. Is this option still available?

Hi, shelleyg. Yes, the New window option is still available in QuickBooks Online Accountant (QBOA). You can easily locate this by going through the Accountant tools.

 

Here’s how:

 

  1. Open your QBOA account.
  2. In the upper center of your Dashboard, Select Accountant tools.
  3. Once opened, select the New window option.

 

image.png

 

If you still can't see the option, I recommend accessing your account in incognito or trying a different supported browser to check if the issue is a temporary browser problem. This will help determine if any settings, stored information, or browser plugins are blocking the option from showing up.

 

Don't hesitate to reply here if you require further assistance. We’re here to help.

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