I am experiencing an issue with the GST/QST Exception Report in QuickBooks Online Canada: Situation: I entered a bill dated in a previous GST/QST filing period. Before submitting the next return, I deleted that same bill. According to my understanding, the exception report should show both the initial addition (as a positive) and the deletion (as a negative), effectively netting to zero, since both events happened before the next filing. Problem: The Exception Report currently only shows a deficit (a negative amount) for this transaction, instead of a plus and a minus that would cancel each other out. I have confirmed that the bill was deleted prior to the upcoming GST/QST filing and that both the original bill and deletion are for the same date and amount. Refreshing or clearing the cache has not resolved the issue. Request: Could you please review my account and clarify whether this is expected behaviour, or if there is a bug causing the Exception Report to reflect only the deletion without the matching initial entry? If this is a known issue, is there a workaround or update planned?
