Hello, @sabwafoods. The View and Pay option is available on invoices when the online delivery method is set to Online Invoice.
Here's how to enable it:
- Click on the Gear icon and select Accounts and Settings.
- Go to the Sales tab and click on the Online Delivery section to edit it.
- Make sure to select Online Invoice in the Additional Email Options for invoices.
- Click the Save button.
Additionally, please ensure that your QuickBooks Payments account is active and properly connected to your QuickBooks Online account. Then, review your payment options by following Step 2 of this article: Set up your QuickBooks Online account so customers can make online payments.
If you have any further questions, feel free to ask. We're here to help you anytime.