Hello, shabudinonline. I'm here to help you input an account name when migrating your journal entry (JE) data from QuickBooks Desktop (QBDT) to QBO.
Beforehand, have you encountered an error when processing the migration of your JE transactions from QB Desktop to QBO? If so, can you share a snapshot or details about its message? Any additional information could help us provide an accurate resolution regarding your concern.
In the meantime, let's try to open your account in a private browser and initiate the migration from there to narrow down the result. Kindly follow these keyboard shortcut keys that vary by browser type to proceed:
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Google Chrome: Ctrl + Shift + N
- Safari: Command + Shift + N
If you can successfully enter the account name(s) while using the private session, I recommend reverting to your regular browser and clearing its cache and cookies. Doing so helps eliminate outdated data utilities in your browser that could impact the platform's performance. You can also consider utilizing another supported browser if the issue persists.
Nevertheless, if you get the same result, you can check if you have the access right to manage JE data. This matter could've been due to your limited access to your QBO company.
Additionally, I've attached these resources that can help you fix common migration problems and gather insights about how files are transitioned from QBDT to QBO:
Please don't hesitate to add more details about your query or ask around once you have more concerns with migrating your data. Just click the Reply button so we can get back to you promptly.
