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I just updated to Quickbooks Pro 2020 Canada and it freezes when I try to back it up, when bank transactions are imported and more.

Everything worked fine with 2019 version, I have a powerful computer system that meets requirements. Nothing changed except the update to 2020.

1 Comment
QuickBooks Team

Hi accounting, You can use the QuickBooks Refresher tool...

Hi accounting,

You can use the QuickBooks Refresher tool to diagnose and resolve the problems that occurs throughout the QuickBooks software installation procedure. Let me guide you how.

  1. Close all QuickBooks Desktop versions.
  2. Download the QuickBooks Refresher Tool.
  3. Save the file on your desktop.
  4. Run the QBRefresher tool.
  5. Re-open QuickBooks Desktop.
Also, make sure that QuickBooks Desktop is updated to the latest release.

However, you can check this article and proceed to the next solution if this doesn't resolve the issue: Solutions For When QuickBooks Stops Working.

Please click this link in case you have other questions about QuickBooks: Help Articles For QuickBooks Desktop.

Fill me in if you have other questions. I'm always here to help you.