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kelliberzuk
Level 1

i made a mistake and processed the ROE before making their paycheques. Please help!

I need your help. I accidentally prepared the ROE but i have not made the final pay cheque. Can i undo the ROE? It is not submitted to CRA. Please help! Thank you

1 Comment
AndréB
Level 7

i made a mistake and processed the ROE before making their paycheques. Please help!

Hey kelliberzuk,

 

Thank you for reaching out. It's crucial to submit ROEs accurately to ensure your employees receive their benefits in a timely manner. I want to make sure you receive the appropriate support, so please reach out to our QuickBooks Desktop support team. They'll be able to look into your account to determine our options. Here's where you can get in touch: https://intuit.me/cachat 

 

Don't hesitate to contact us. I want to make sure the correct forms get submitted.

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