Thank you for reaching out to the QuickBooks Community!
I understand you’d like to reset the reconciliation for your RBC MasterCard account in December 2020, which is also your year-end/start period. Ensuring accurate balances is important for your financial reports, and I’d be happy to walk you through the process.
Here’s how you can manually undo the reconciliation in QuickBooks Online:
- Navigate to Transactions and select Chart of Accounts.
- Find your RBC MasterCard account and select View Register.
- Locate all reconciled transactions marked with “R” in the checkmark column.
- Click on each transaction, change the status from “R” to blank (Unreconciled), and save your adjustments as you go.
Once undone, you can redo the reconciliation for December 2020, ensuring the ending balance matches your statement. Double-check that the opening balance for January 2021 reflects $1,760.46, as per your statement, before reconciling again
If the year-end reconciliation involves a large number of transactions or you’re unsure about making these changes, I recommend seeking assistance from an accountant. An accountant can help ensure accurate adjustments, especially as year-end reconciliations often impact important financial reports and tax filings.
If you have any further questions or need additional help, feel free to reply to this post.