Limited time only. 90% off QuickBooks for 6 months.
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Cynthia-Pepperman
Level 1

I need to completely undo my first GST reconciliation. Can someone please assist on how to do this?

We converted from QB desktop to QBO and I made amess of the beginning balances and subsequent payments. I completed a reconciliation but it is a mess and I need to start over.

1 Comment 1
Mirriam_M
QuickBooks Team

I need to completely undo my first GST reconciliation. Can someone please assist on how to do this?

You will need to contact our support team to undo your first goods and services tax reconciliation. They have the tools needed to safely reverse a completed reconciliation and help get your accounts back on track.

 

  1. Select the help icon in QuickBooks.
  2. Go to the assistant tab.
  3. Enter "contact a human" and follow the prompts until you see the option to connect.

 

Check our support hours to see when an agent is available. Have more questions? Drop a reply below.

Need to get in touch?

Contact us